CHECK-IN LOCATION: All check-ins are at The Seaside Property Shoppe located at 1101 Gulf Blvd, Indian Rocks Beach, FL 33785. Specific check-in directions will be sent with your final payment receipt.
CHECK-IN: Check-in is after 3:00 p.m. During peak seasons some units may not be ready by 3 p.m. Your patience will be appreciated in these instances. If you will be arriving after 4:00p.m. or on Sunday, please call our office during normal business hours for instructions. Some exceptions can be made with prior approval only.
CHECK-OUT: Check-out time is by 10:00 a.m. so that we may prepare for the next guests.
PAYMENT POLICY: All payments are to be made in US funds, Visa, MasterCard or Discover. A refundable deposit of $200 weekly and/ or $500 monthly is required to confirm a reservation booking. Final Payment is due 60 days prior to arrival for all bookings. Payments may be made by cash, check, or credit card (Visa, MasterCard and Discover only). NO personal checks shall be accepted at check-in and no keys will be provided for any reservation not paid in full.
CANCELLATIONS, CHANGES & HURRICANE POLICY: Please contact our office as soon as possible in the event you must cancel or change your reservation. The reservation deposit is refundable less a $50 fee for any cancellation received a minimum of 61 days before arrival. Any cancellation less than 60 days prior to arrival is subject to a forfeiture of all monies paid. If we are able to re-rent the property for the same terms and conditions, an exception may be made at the discretion of the Broker. Travel Insurance and/or Damage Deposit premiums are not refundable.
DAMAGE DEPOSIT: In lieu of a damage deposit, we have added damage waiver coverage which will insure you up to $1500 for accidental damage to the property and its contents during your stay. This does not cover theft or intentional damages or neglect. Damage Deposit premiums are not refundable. There are circumstances that an additional damage deposit may be required.
TRAVEL INSURANCE: Optional Guest Cancellation Insurance is available at a cost of 7% of your total reservation cost and provides coverage to protect you from a wide array of unexpected events such as unpredictable weather, a medical or family emergency. We do not issue a refund in the event of a mandatory evacuation order issued in association with a hurricane warning. Travel insurance is the sole source for reimbursement in such an event. Specific coverage questions should be directed to Travel Guard, 1-877-249-5376 and not The Seaside Property Shoppe.
SECURITY DEPOSIT: An additional security deposit may be required at the discretion of the Management and/ or Owner.
OCCUPANCY: The unit may be occupied by no more than the maximum number of persons (adults, children and infants) indicated on your confirmation. In the event occupancy is exceeded, guest agrees to let the owner, owner's agent or condominium association remove them from the unit and retain all monies paid. Student groups and students unaccompanied by a parent are not permitted. Any reservations obtained under false pretense will be subject to forfeiture of all monies paid and immediate eviction.
PETS: We have many units that will allow pets with prior approval. There is an additional pet deposit of $150, $45 of this deposit is non-refundable. Absolutely, no pets in Non-Pet units.
SMOKING: Our units are non-smoking. Smoking is permitted outside only. If it is determined that smoking has occurred in the unit you may be charged for the additional cleaning expense.
CONDOMINIUM RULES:Your unit is confirmed with the understanding that you will adhere to the rules and regulations set by individual Owner or Homeowner Association.
HOUSEKEEPING: Your vacation accommodations are cleaned prior to arrival and after departure. You are responsible for cleaning your unit during your stay and for leaving the unit in good condition at check-out. Please remember you are staying in someone's home during your vacation. Please treat it with the same care you would your own home. If you would like to arrange for additional housekeeping please let us know.
KEYS:We are not responsible for theft or lockouts. Please do not leave personal valuables unattended in the property. There is a charge of $60.00, at the time of delivery, for a lockout requiring new keys delivered to the property. A lost set of keys will result in a charge of $10.00, unless a security door key is involved, in which case the charge is $55.00.
SUPPLIES & BEACH TOWELS: Although linens are furnished, please bring your own beach towels & beach blankets, as linens are not to be removed from the unit. An initial setup of trash liners, bath soap and toilet tissue is provided. Extra items needed are the responsibility of the guest.
TELEPHONE USAGE: Most units are equipped with a telephone. Long distance calls must be charged to a calling card, credit card or billed to your home number if long distance is not provided.
MAINTENANCE: Report all maintenance issues promptly by calling (727) 593-3008. Just as might occur at your own well-maintained home, mechanical failures and other breakdowns can occur. Every effort will be made to correct the situation, however no refunds or rate adjustments shall be made for mechanical failures.
SUBSTITUTION OF ACCOMMODATIONS: Circumstances may cause your confirmed unit to be unavailable. We reserve the right to substitute comparable accommodations. We cannot guarantee the confirmed rate in these circumstances; however accommodations and rates will be subject to your approval.